Shipping policy
Shipping Policy
Thank you for shopping with The Yellow Handle! We’re excited to get your order to you. Please review the information below regarding processing, shipping, and delivery times.
Order Processing
All items are made to order. Please allow 2–5 business days for processing before your order ships.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated shipping times:
- Canada: 3–10 business days
- United States: 5–12 business days
Please note that shipping times are estimates and may vary depending on carrier delays, holidays, customs processing, weather conditions, or high order volumes.
Tracking Information
Tracking information will be provided once your order has shipped. Please allow some time for tracking updates to appear after receiving your shipping confirmation email.
Incorrect Shipping Information
Please make sure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us at hello@theyellowhandle.ca and we’ll do our best to help.
International Shipping
At this time, we currently ship to Canada and the United States only.
Questions
If you have any questions about your order or shipping, feel free to contact us at hello@theyellowhandle.ca.